Collins and Hansen explain in their
book "Great by Choice" how did 10 companies
(or 10xers) thrive in dramatically changing environment and how
did their leaders succeed. For an answer they used historical
analysis, looking at a timeframe of 15+ years, from 1965(-80) to 2002 eg
Microsoft, Southwest Airlines and comparative analysis
with 10 respective companies, that did not survive.
Myth 1: successful
leaders in a turbulent world are bold, risk-seeking visionaries.
Contrary finding: the best leaders do not have the ability to predict future. They
observed what worked and found out why it worked, and built upon proven
foundations. The successful
leaders were more disciplined, empirical
and paranoid.
* Fanatic Discipline - Extreme consistency of actions, values, goals,
performance standards and methods. Relentless in their focus on their quest.
True discipline requires mental independence, ability to remain consistent in
the face of intrinsic and social pressures.
* Productive Paranoia - Highly tuned to threats and changes in the environment even when all is going well. Fear is channeled into extensive preparation ahead of time all the time and effective action. 10xers took less risk and always had cash reserves. “Zoom out” to understand the environment, and if necessary change plans and “zoom in”, to execute objectives.
* Level 5 Ambition - Lead with powerful mixture of personal humility plus
professional will. Leaders who deflect attention from themselves, maintain low
profile, led with inspired standards, rather than inspiring personality. They
define themselves with impact, contribution and purpose.
Also,
they adopt the SMaC (Specific,
Methodical and Consistent) recipe. The more uncertain your
environment is the more SMaC you need to be. It is a list of things we do, clear,
concrete, success formula, enabling enterprise to focus on doing the right
thing. Any given element of 10xers recipe lasted on average for more than two
decades. For example, a part of the SMaC list of the Howard Putnam, the CEO of Southwest Airlines:
utilize 737 as our primary aircraft for 10-12 years, passenger is our 1
product, stay out of food services, keep fun atmosphere aloft, retain Texas as
our 1 priority and only go to interstate if high - intensity short - haul
markets are available to us etc.
Myth 2: You are either quick or dead.
Contrary finding: 10xers figure out when to go fast, and when not to.10xers did the “20 Mile March” - requires hitting specified
performance markers with great consistency over long period of time. 10xers has
sustainable pace, in bad times deliver high performance and in good times hold
themselves back.
Myth 3: Innovation
distinguishes 10X companies in fast moving, uncertain, and chaotic world.
Contrary finding: 10xers did innovate lot, but not more than their less successful
comparisons. The innovation is not a trump card itself, more important is the
ability to scale innovation.
Myth 4: Radical
change on the outside requires radical change on the inside.
Contrary finding: 10x cases changed less in reaction to their changing world than the comparison
cases.
Myth 5: Great enterprises with 10x success have a lot more
good luck.
Contrary finding: The 10x companies did not have more luck - bad and good - than
others. It’s not about “Are you
lucky?”, but “Do you get a high return on luck?”. One of the most important
type of luck is the “Who Luck” - the luck of finding the right
mentor, teammate, leader, and friend. The best way to find a strong current of
luck is to swim with great people, and to build great relationships with people
for whom you’d risk your life and who would do the same for you.
To summarise: 10x
companies were not more lucky, or had more resources etc, leaders were not more
educated (some did well at school some not) nor did come from better family
background (had various backgrounds),
did have a wide range of different personalities (some were charismatic some
were not) compared to the unsuccessful companies. For success the authors urge to act in a data driven and disciplined way. Collins and Hansen: "We cannot predict the future. But we can create it." I
wonder is the "education does not matter" part still true, as in our
technology bubble era many of the leaders have excellent educational
backgrounds?
I enjoyed the
examples and the illustrative names used for the concepts eg fire bullets, then
cannonballs. The book is a great example how to explain the research results in
a simple and justified way.
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